Terms

This website belongs to Up To Date UTD software company and belongs to its rights Terms and conditions of use 1. Introduction 1.1. These terms and conditions govern your use of our website and services provided by Up to Date UTD software (referred to as “the Company”, “we”, “us” or “our”). 1.2. By using our Site or Services, you agree to be bound by these Terms and Conditions. If you do not agree to any of these terms, please do not use our site or services. 2. Our services 2.1. The company provides services for developing and creating mobile applications and websites, in addition to developing social media applications. 2.2. Our services may change or expand from time to time, and we will notify you of any changes via our website or other means of communication. 3. User obligations 3.1. You must provide accurate and correct information when registering for our services. 3.2. You may not use our Services for any purpose that is unlawful or prohibited by these Terms. 3.3. You are responsible for maintaining the confidentiality of your login information, and you bear full responsibility for all activities that occur using your account. 4. Intellectual property rights 4.1. All intellectual property rights relating to our Website and Services, including copyrights and trade marks, are the property of the Company. 4.2. You may not copy, distribute or use any of the contents of our Site or Services without obtaining prior permission from the Company. 5. Compensation 5.1. You agree to indemnify, defend, and hold harmless the Company from any claims, damages, or losses arising from your violation of these Terms or your unauthorized use of our Site or Services. 6. Amendments 6.1. The Company reserves the right to modify these terms and conditions at any time. Amendments will be posted on our website, and your continued use of our services will be deemed acceptance of the amendments. 7. Termination 7.1. We may terminate or suspend your access to our Site or Services at any time if you breach any of these Terms. 7.2. If your account is terminated, you may no longer be able to access some or all parts of our Services. 8. Limitation of liability 8.1. The Company shall have no liability for indirect, incidental, punitive, or consequential damages arising from your use of our Site or Services. 9. Applicable law 9.1. These terms and conditions are governed by and construed in accordance with the laws in force in the Arab Republic of Egypt. 10. Contact 10.1. For any inquiries about these Terms and Conditions, please contact us at [support@utdsoftware.com] or via our website. Refund policy 1. Introduction 1.1. This policy aims to clarify the conditions for refunding funds related to the services provided by [Up to Date UTD software] company. 1.2. This policy applies to all customers who have purchased our services through our website or any other purchasing method. 2. Return policy 2.1. Customers can request a refund if they are not satisfied with the service, provided that the request is submitted within a period of [14] days from the date of purchasing the service. 2.2. The return policy does not include any fees paid for additional or custom services provided after work on the project has begun. 3. Return procedures 3.1. Customers must submit a refund request via email to [support@utdsoftware.com], and the request must include details about the reason for the return. 3.2. The Company will review your return request and provide a response within [7-14] days of receiving of the request. 4. Terms and Conditions 4.1. Money will be refunded only if the service does not match the description provided or has major technical defects that cannot be repaired. 4.2. No refund will be given if the customer has used the service repeatedly or submitted a return request after a period of [14] days has passed from the date of purchase. 5. Exceptions 5.1. Any return requests related to special or customized services or projects that have been fully worked on will not be eligible for a refund. 5.2. The return policy does not include any fees paid to third parties or any unexpected additional costs that may be related to the service. 6. Refunds 6.1. If the return request is approved, the amount will be refunded to the same payment method that was used for the purchase. 6.2. The refund may take [30-60] days to reach your bank account or credit card, depending on the policy of the financial party. 7. Policy Amendments 7.1. The Company reserves the right to modify the refund policy at any time. Any changes will be posted on our website. 8. Communication 8.1. For any inquiries regarding our refund policy, please contact us via [support@utdsoftware.com] or visit our website.